Privacy Policy

Introduction

This Privacy Policy explains how GlyPho collects, uses, stores, and protects information when you use our AI-powered SVG generation service at https://www.glypho.app.

By using GlyPho, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Account Information

   • Information you provide when creating or managing an account, such as your name, email address, and authentication details.

2. User Content

   • Prompts, conversations, uploaded materials, generated SVG images, edits, metadata, and other content you create or submit through GlyPho.

3. Usage Information

   • Information about how you interact with GlyPho, including features used, generation history, preferences, credits, subscription status, and support activity.

4. Device and Log Information

   • Technical information such as IP address, browser type, operating system, device identifiers, referring pages, access times, and error logs.

5. Cookies and Similar Technologies

   • Cookies or similar technologies used to keep you signed in, remember preferences, analyze performance, and improve the service.

6. Payment and Billing Information

   • Billing details, transaction records, subscription status, and related payment information. Payment details may be processed by third-party payment providers.

How We Use Information

We use information to:

• Provide, operate, and improve GlyPho
• Generate and manage SVG images and related user content
• Authenticate users and protect accounts
• Process payments, subscriptions, credits, and invoices
• Monitor usage, performance, reliability, and security
• Respond to support requests and communicate service updates
• Detect, prevent, and address fraud, abuse, security incidents, and violations of our terms
• Comply with legal obligations

AI Processing

To provide SVG generation features, prompts and related content may be processed by AI model providers, infrastructure providers, or other service providers that help operate GlyPho. We use these providers to deliver the requested functionality and expect them to handle information according to applicable privacy and security obligations.

Information Sharing

We do not sell your personal information. We may share information only in limited circumstances, including:

• With service providers that help operate GlyPho, such as hosting, analytics, authentication, payment, email, storage, and AI generation providers
• To comply with law, legal process, or governmental requests
• To protect GlyPho, our users, or the public from fraud, security threats, abuse, or unlawful activity
• In connection with a business transaction such as a merger, acquisition, financing, or sale of assets
• With your consent or at your direction

Data Storage and Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, and disclosure. However, no internet service or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as needed to provide GlyPho, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and improve the service. Retention periods may vary depending on the type of information and how it is used.

Your Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, export, or restrict the use of your personal information. You may also control cookies through your browser settings, though disabling cookies may affect service functionality.

To make a privacy request, contact us at support@glypho.app.

Children's Privacy

GlyPho is not intended for children under the age required by applicable law to use online services without parental consent. We do not knowingly collect personal information from children in violation of applicable law.

International Use

If you access GlyPho from outside the jurisdiction where our service providers operate, your information may be processed and stored in other countries. Those countries may have data protection laws different from those in your location.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page, and the created_at date may be updated to reflect the latest version.

Contact

If you have questions or requests about this Privacy Policy, please contact us at:

Copyright Owner: GlyPho
Email: support@glypho.app